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Some tips for customers for a pleasant trip on board our taxis:

Do's

Keep your pet in a cage or muzzle it.
bullet Inform cabby of your preferred route.
bullet Inform cabby in advance if you only have big notes (eg. $50, $100) with you, so the cabby can arrange to break your note along the journey.
bullet If cabby does not have sufficient change you may ask for other modes of payment e.g. credit/debit, cash or charge card (please note that an administrative charge is applicable for credit or charge card payment) or ask cabby to send you to a convenient retail outlet or petrol kiosk to break your note. He will be glad to assist.
bullet Ask for a printed receipt at the end of your trip.
bullet Items found can be collected from our office if they are returned to us. Should you need the cabby to return the found item to your preferred location at your convenience, be prepared to pay for the taxi fare.
bullet Inform our Customer Contact Centre in advance if you need to cancel a booking. This is to prevent drivers from making an empty trip.

Dont's

bullet Eat, drink, litter, smoke or vandalise the taxi. Please help to keep the taxi clean.

For the Land Transport Authority's regulations on pick-up and drop-off points, please click here