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Lost & Found

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ComfortDelGro Taxi Business requests all its Customers to take full responsibility of their belonging when travelling on board any of its taxis. In the event they lose their belonging during a trip, the Company will try its best to locate the belonging but will not be held responsible for any loss or damage to any of the items.

Customers are encouraged to pay the metered fare should they request for our taxi drivers to deliver the belonging upon recovery to their preferred address. Customers may also choose to collect their belonging from the Company during office hours, from 8am to 5.30pm, Mondays to Fridays.  We are closed on Saturdays, Sundays and Public Holidays.

Under the requirement by the Land Transport Authority, all recovered properties found on board ComfortDelGro taxis will be kept for three months. If unclaimed within three months, these items will be donated to The Red Cross.

Unclaimed found properties for DECEMBER 2013 have been donated to The Red Cross.
 

To e-file your lost report, please click here

To check your lost report status, please click here