With effect from 4 May 2026, cross-border taxi services between Singapore and Malaysia will offer expanded drop-off coverage and revised fares. These changes provide passengers with greater flexibility and clearer pricing before booking. 

Passengers may choose from the following vehicle types from 4 May 2026, subject to availability: 

• Standard 4 (Pruis/Ioniq/Kona/BYD e6/Lexus) – up to 4 Passengers 
• Standard 6 (Sienta/Noah) – up to 6 Passengers
• Premium 6 (Alphard/MaxiCab/Vellfire) – up to 6 Passengers 

Both 4-seater and 6-seater taxis can accommodate up to 2 large suitcases (approximately 27–29 inches each). A 4-seater taxi can carry up to 4 passengers, while a 6-seater can carry up to 6 passengers. Actual luggage space may vary depending on the number of passengers and how the space is shared. 

No. You can enjoy seamless clearance at checkpoints without leaving the taxi. 

You may book a Singapore‑origin trip by calling the 24‑hour hotline: 6552 1111. 

From 4 May 2026 onwards: 

Return‑trip bookings from Malaysia to Singapore via hotline will be discontinued.

Passengers must take a licensed cross‑border taxi by street‑hail at Larkin Terminal, as required by Malaysian authorities.

Yes. You may request an immediate trip or book up to 7 days in advance, subject to the availability of cross-border taxis. 

Singapore-registered taxis may drop passengers off at approved locations in Johor Bahru, Iskandar Puteri, Forest City, Kulai, and Senai, in accordance with the operating boundaries set by the Malaysian authorities.

No. Multiple stops not are allowed.

Cross-border taxis are permitted to enter Malaysia via both Tuas Checkpoint and Woodlands Checkpoint. The checkpoint used will depend on the passenger’s preferred route, and the fare will be quoted accordingly based on the distance travelled.

Fares depend on the vehicle type and total trip distance. The estimated fare and distance will be advised by our call operators before booking confirmation.  

Malaysia-registered taxis are permitted to drop passengers off at any location in Singapore. 

No. From 4 May 2026, return-trip bookings from Malaysia to Singapore via hotline will be discontinued. Passengers may take any licensed cross-border taxi at Larkin Terminal in accordance set by the Malaysian authorities. 

Payment can be made by cash or cashless methods via the in-vehicle terminal for Singapore-origin trips, administrative fee applies for cashless transactions. 

Cash payment in Malaysian Ringgit (RM) is accepted for Malaysia-origin trips. Cashless payments are accepted in Singapore Dollars (SGD) only , and are subject to an administrative fee depending on the selected payment method. 

For smooth processing, please complete cashless payment before crossing the border. There might be network connectivity issues which may affect payment processing successfully. 

The exchange rate is fixed at SGD1 = RM 3, as determined by the relevant authorities. 

From 24 March 2026 to 31 May 2026, an additional $0.80 Driver Fee will be applied to all cross‑border trips. No other extra charges apply. 

No. The flat fare applies regardless of traffic conditions. 

No. The S$80 fare is only applicable for walk-in passengers who queue at the taxi stand at Ban San Street Terminal. Call bookings are not allowed from this location. 

Yes. Passengers are covered for accidental injuries sustained during the taxi journey. 

Replacement taxis cannot be dispatched in Malaysia. Passengers will need to arrange alternative transport. 

Passengers may contact customer service at 6552 1111 (24/7) or write in via [email protected] on trip details for any service-related feedback or concern.

Yes. All cross-border taxi drivers are licensed and trained to navigate routes Malaysia approved locations in Johor Bahru, Iskandar Puteri, Forest City, Kulai, and Senai, in accordance with the operating boundaries set by the Malaysian authorities.

Yes. Licensed taxis will display a “Cross Border Taxi” sticker on the vehicle.