The receipt with trip details, including the platform fee can be viewed in the CDG Zig App. It will also be sent to you via your registered email. You may also ask the cabby to give you a printed receipt at the end of the trip.
For the best user experience, we recommend updating to the latest version of the CDG Zig App.
CDG Zig App versions from 6.13.0 and above will show the platform fee component on the in-App receipt, email e-receipt and paper receipt.
Customers with the App version below 6.13.0 will still be charged a platform fee for all taxi and private-hire car bookings via the CDG Zig App, but will only be able to see the platform fee component on their email e-receipt and paper receipt, and not in their in-App receipt. The total fare displayed on the in-App receipt, will however, still include the platform fee.