Frequently Asked Questions About Training With Us
TDVL / PDVL / Conversion Course Frequently Asked Questions
How do I obtain the LTA approval letter?
Refer to the flow chart for easy understanding on full process.
To apply for the TDVL, you need to
Step 1: Ensure you meet the requirements
- Must be at least 30 years old at the point of application
- Must be a Singapore Citizen
- Hold a valid Class 3 or 3A Singapore driving licence for a continuous period of at least 1 year at the point of application
- Must have at least a GCE”O” or “N” Level pass (at least a D7 grade) in English or a Level 3 pass in English under the Workplace Literacy (WPL) program for Listening, Reading, and Speaking
Step 2: Submit your application
If you need help on the submission of your application, you may walk-in to our Training Hub. To avoid a longer waiting time, the best timing to visit us will be between 8am to 10am.
Submit your application online via Licence One. Log in and search for “Taxi Driver Vocational Licence”. During the application, you will need to upload these documents:
- NRIC
- Driving Licence
- Provide a recent passport size photograph with white background, wearing a collar shirt (400 by 514 pixels (35mm by 45mm))
- Education certificate (GCE N or O, English must be at least D7)
Pay a non-refundable application fee of $40 via credit card, debit card, or PayPal.
If you are self-employed, you will need to have up-to-date Medisave contributions. To check the status of your Medisave contributions, log in to your CPF account using your SingPass.
It will take about 10 to 15 working days to process your application if all the documents are in order.
Submit your application through the GoBusiness Licensing portal. You can use a computer, tablet (7 inches and above), or smartphone (5.5 inches and above) to access the portal.
You may check out the guide here.
Step 3: Complete medical check-up
Once you are approved to attend the Taxi Driver Vocational Licence course, you must undergo a complete medical check-up and chest x-ray.
- A medical check-up and chest x-ray examination can be done at any medical or x-ray clinic
- The medical examination form must be completed and certified by a registered medical practitioner, while a radiologist must sign your chest x-ray report
- Submit your medical reports to the training provider when registering for the course
This may be a good time for you to take a Taxi Licence. As we are currently offering Free medical and X-ray check-ups, worth $50 for our TDVL trainees (Taxi course) only.
As for the PDVL trainee, you may choose to complete your check-up with an x-ray at any local clinic or come to us to obtain a referral letter to Sata CommHealth at a discount rate. (For more information, refer to the table below.)
All you have to do is to come to our Training Hub with your LTA Approval letter to obtain a medical’s referral letter from us.
Step 4: Register for and attend the training course
With LTA approval letter and medical with x-ray examination reports, you can register for your course date.
Refer to the comparison details between TDVL and PDVL for your reference.
| Course | Durations /Venue |
Total fee break-down (Base on 8% GST) |
|
Taxi Driver Vocational Licence Course (TDVL)
|
2 Full days course (consecutively days) and 3 tests Note: We conduct Taxi courses almost every day, including Sat & Sun Venue: Training conducted at Sin Ming Avenue |
LTA Application fee, $40 Total Course Fee is $297.00 SkillsFuture Credit can used up to $243.00 Material fee, $54.00 (Using Credit card or NETS) Medical & X-ray, Free (To obtain Referral letter from us) The total amount paid by you, $94.00 only |
|
Private Driver’s Vocational Licence (PDVL)
|
1 full day course and 3 tests Note: We conduct the PDVL course every Mon, Wed, Sat & Sun Venue: Training conducted at Sin Ming Avenue |
LTA Application fee, $40 Total Course Fee is $162.00 SkillsFuture Credit can be used up to $135.00 Material fee, $27.00 (Using Credit card or NETS) Estimated Medical & X-ray cost about $50 ++ Estimated amounts payable by you, from $127 and above |
For more information, please email to [email protected] or contact us at 6550 8681.
Need help? Reach out to us at Training Hub, 600 Sin Ming Avenue, CityCab Building Level 1, Singapore 575733, from Monday to Friday, 8 am to 5.30 pm.
I am a Permanent Resident born in Singapore, can I apply for vocational licence?
To apply for TDVL, you must be a Singapore Citizen. (Except for Bus Licence)
I would like to register for the TDVL courses. How can I do that?
To register for your TDVL course, you can register through online www.cdgtaxi.com.sg by using only computer or laptop.
Alternatively, you can walk into 600 Sin Ming Avenue, CityCab Building Level 1, Singapore 575733, from Monday to Friday, 8 am to 5.30 pm. (No appointment needed)
Documents required are:
- LTA approval letter (photocopy) to attend the Vocational Licence course
- Medical examination and Chest X-ray examination reports
- Photocopy of NRIC and Class 3/3A Driving Licence (Front & Back)
For any queries, please contact our Training Hub | Call 6550 8681 | Email [email protected].
How to do an online booking for my course?
For the full guide, click here.
How to register online for my course?
Please refer here for full guide.
Where can I go for the medical check-up for the purpose of my TDVL application?
You may go to any local registered medical clinic to have your chest x-ray and medical examinations done for the purpose of your TDVL application by downloading the LTA”s medical examination form.
Click here to download.
What is the statutory age limit for a TDVL?
The statutory upper age limit for TDVL holders is 75 years old.
How long can an applicant expect to wait for his application to LTA to be approved?
As a general guide, it will take about 30 working days for LTA to process an application for a TDVL, assuming that all relevant documents have been duly submitted.
Can I register for the TDVL Course before submitting a TDVL application?
No. You need to submit the TDVL application and obtain LTA’s approval before you are allowed to register for the course.
Will App providers such as Grab be appointed by LTA to help with the TVDL training?
No. LTA has appointed ComfortDelGro Taxi (CDG) and NTUC LearningHub (LHUB) to provide TDVL training.
Why should I choose CDG Training for TDVL?
We can share much helpful information as we are in the trade. We have the best passing rate of 85%.
When should I register for the TDVL Course?
You may register for the TDVL course once you have received an approval letter from LTA. Please note that applicants must register for the training course within 4 months from the issuance date of our approval letter.
Is there a deadline to complete the course and pass the TDVL competency test?
You must complete the course and pass the competency test within 12 months from the issuance date of our approval letter.
How long is the duration for the TDVL / PDVL course?
TDVL course takes 25 hours to complete (16 hours of classroom training and 9 self-study hours).
PDVL course takes 10 hours to complete (8 hours of classroom training and 2 self-study hours).
I would like to register for the TDVL / PDVL / Conversion Course. Where should I go?
CDG has been appointed to conduct training for the TDVL / PDVL / Conversion Course. For further enquiry on TDVL / PDVL / Conversion Course, please contact us at 6550 8681
ComfortDelGro Taxi (CDG)
Citycab Building
600 Sin Ming Avenue, Level 1
Singapore 575733
Tel: 6550 8681
Email: [email protected]
What are the fees for TDVL / PDVL / PTCC courses?
Taxi Driver’s Vocational Licence (TDVL) course fees:
$299.75 (inclusive of GST)
Course fee $218
Test Fee $27.25
Training Materials $54.50
Eligible to use SkillsFuture Credit up to $245.25 (with GST)
Private Hire Car Driver’s Vocational Licence (PDVL) course fees:
$163.50 (inclusive of GST)
Course fee $109
Test Fee $27.25
Training Materials $27.25
Eligible to use SkillsFuture Credit up to $136.25 (with GST)
Conversion Course (PTCC) course fees:
$158.05 (inclusive of GST)
Course fee $109
Test Fee $21.80
Training Materials $27.25
Eligible to use SkillsFuture Credit up to $130.80 (with GST)
Are there tests for the TDVL / PDVL courses?
TDVL / PDVL / Conversion course applicants will be required to attend training and pass the relevant tests in order to obtain the licence.
Can I re-sit for the TDVL / PDVL test if I am unable to pass on my first attempt?
Yes, TDVL / PDVL / Conversion applicants can book at the Test Centre appointed by LTA to schedule a re-test.
What is the validity of a TDVL / PDVL, and will TDVL / PDVL holders be required to go for refresher courses?
TDVL / PDVL is valid for three years from the date of issuance.
TDVL / PDVL holders will be required to go for refresher courses once every six years.
What are the medical requirements to renew my TDVL / PDVL?
Applicants aged 50 years and above are required to pass regular medical examinations.
The frequency of medical examinations are as follows:
- 50 – 64 years: Once every 2 years
- 65 years onwards: Every year
- Applicants turning 70, 73 and 74 years old are required to undergo an additional on-road driving test with a driving instructor
Can Skills Future Credit be used for TDVL / PDVL course?
Yes, you can. Login by clicking this link.
How to apply with SkillsFuture credit?
Click here for the guide.
I am unsure how to submit my SkillsFuture Claim for my TDVL / PDVL / PTCC / Refresher course?
You can walk-in to our Training Hub before you course date for assistance.
ComfortDelGro Taxi (CDG)
Citycab Building
600 Sin Ming Avenue, Level 1
Singapore 575733
Office hours: Monday to Friday, 8am to 5.30pm
Is TDVL / PDVL / Conversion course available in Chinese?
No, TDVL / PDVL courses are conducted in English only.
How will I be notified on the issuance of my TDVL / PDVL?
Applicants who passed the TDVL / PDVL / Conversion tests will be issued a Temporary Taxi Driver’s Vocational Licence (TDVL) / Private Hire Car Driver’s Vocational Licence (PDVL) by the test centre.
LTA has the launched a new Digital LTA Vocational Licence on the Singpass mobile application on 1 April 2023. No more physical cards will be issued for VL applicants.
Drivers who require a physical card can apply for one on GoBusiness after they have been issued a Digital LTA VL on the Singpass app. They will need to pay an administrative fee of $21.60 and can expect to receive their physical licence via registered mail within 20 working days.
What are the perks I can enjoy by signing up to the TDVL course with ComfortDelGro?
Enjoy our Free Medical (with x-ray). We currently offer free medical and X-ray check-up, worth $60 for our TDVL trainees. All you have to do is to come down personally with your LTA Approval to obtain a referral letter from us.
How can I check for the available dates for the courses?
We have classes for TDVL course almost every day, including Saturday & Sunday.
As for PDVL course, we conduct on Monday, Wednesday, Saturday and Sunday.
You may register through here. Create your account before you can view all the available course dates.
I cannot log in to the website. How to retrieve my password?
Click on forget password. You will receive the email to reset your password. Copy the link into the new browser (do not click on it) to get your password.
Alternatively, you can bring your documents to our Training Hub, let us help.
Bring the required documents:
- LTA approval letter (photo copy) to attend the Vocational Licence course.
- Certified by doctor to be medically fit VL medical examination report (Original)and Chest X-ray examination report (Original)
- Photo copy of NRIC and Class 3/3A Driving Licence
For TDVL or PDVL or BDVL, should I go for medical while waiting for LTA approval?
You may go ahead to complete your medical with x-ray reports but your medical fee will not be reimbursed by LTA should your application being rejected.
Can you reimburse me my medical fee?
No, we will not be able to reimburse your medical fee once you have paid for.
How long does the free medical check-up takes?
The Medical reports will be sent to our Training Hub with 2 to 3 weeks.
Is there any Medical Centre that your side provides?
Enjoy our Free Medical (with x-ray). We currently offer free medical and X-ray check-up, worth $60 for our TDVL trainees.
All you have to do is to come down personally with your LTA Approval to obtain a referral letter from us.
How can I check on my medical report status?
To collect your medical reports from your clinic which you have paid at.
As for the referral clinic by us, we will contact upon receiving your medical reports.
Does your Training Hub conduct weekends classes?
We conduct TDVL course almost every day, including Saturday & Sunday.
We conduct PDVL course on Monday, Wednesday, Saturday and Sunday.
Can I have the full address of the Training Centre? (which level or unit)
ComfortDelGro Taxi (CDG)
Citycab Building
600 Sin Ming Avenue, Level 1
Singapore 575733
Tel: 6550 8681
Email: [email protected]
I have missed my course date. How to reschedule?
You need to walk-in to our Training centre to re-schedule your course date.
There will be an administrative fee imposed without a valid reason, such as MC.
Can I change my test date?
All course dates and the test dates are predetermined.
For a request to re-schedule your test date, you will need to provide a valid reason, such as MC.
Otherwise, you will have to rebook after your first test date and pay the examination fee from the Test Centre.
I have missed my test date. How to reschedule?
For a request to re-schedule your test date, you will need to provide a valid reason, such as MC.
Otherwise, you will have to re-book your test at the test centre and pay your test fee accordingly.
I was sick and have missed my test date. How to rebook my test date?
Email to us your MC within 7 days from the date of your test.
Keep us inform when you are fully recovered before we could work on your next available test date.
I have to attend a refresher course. How can I do that?
You may either register for your Refresher course through online www.cdgtaxi.com.sg by using computer or Laptop only or walk-in to 600 Sin Ming Avenue, CityCab Building Level 1, Singapore 575733, from Monday to Friday, 8 am to 5.30pm. (No appointment needed.)
You need to bring along:
1. LTA approval letter (photo copy) to attend the Vocational Licence course.
2. Photo copy of NRIC and Vocational Licence.
When do I need to renew my vocational licence?
You will receive a notice from LTA to renew your vocational licence 1-2 months before it expires. You must meet the requirements stated in the notice in order to renew your licence.
If you have misplaced the notice or did not receive it, you will need to contact LTA For drivers of Public Service Vehicles, you can only hold a vocational licence up to the statutory age limit of 75 years old.
My vocational licence going to expire soon and I have difficulty to register through the website. What can I do?
You can walk-in to 600 Sin Ming Avenue, CityCab Building Level 1, Singapore 575733, from Monday to Friday, 8 am to 5.30pm for us to help you with the registration and claim . (No appointment needed.)
You need to bring along:
1. LTA approval letter (photo copy) to attend the Vocational Licence course.
2. Photo copy of NRIC and Vocational Licence.
Can I call to book for my Refresher course?
No. You may either register for your Refresher course through online www.cdgtaxi.com.sg by using computer or Laptop only or walk-in to 600 Sin Ming Avenue, CityCab Building Level 1, Singapore 575733, from Monday to Friday, 8 am to 5.30pm. (No appointment needed.)
You need to bring along:
1. LTA approval letter (photo copy) to attend the Vocational Licence course.
2. Photo copy of NRIC and Vocational Licence.
My vocational licence already expired. What can I do?
If your vocational licence has been expired for less than 6 months:
- You may renew your licence via AXS or the GoBusiness Licensing portal following the instructions in your renewal notice.
- If you are unable to renew online, make an appointment to visit the LTA Customer Service Centre at 10 Sin Ming Drive S575701. You should ensure that you have met all outstanding requirements stated in your renewal notice.
If your vocational licence has been expired for over 6 months but less than 3 years:
- You are required to submit a late renewal application. LTA will assess if your vocational licence can be renewed. You may submit your late renewal application online via the GoBusiness Licensing portal.
- If you are unable to submit online, please make an appointment to visit the LTA Customer Service Centre at 10 Sin Ming Drive S575701.
- If your late renewal application is successful, a letter will be sent to inform you of the requirements to fulfil.
If your vocational licence has been expired for over 3 years, you must submit a new application.
I did not receive any notification letter from LTA. Can I just register for the Refresher Course?
No. If you did not receive or misplaced the notice, you will need to contact LTA.
Where do I take the WPL test?
LTA has appointed: –
British Council
30 Napier Road
Singapore 258509
Telephone: 6807 1599
https://www.britishcouncil.sg/exam/wpln
What is the level I need to obtain for the 3 modules (Speaking, Listening & Reading)?
You must attain at least a level 3 and above pass grade for all the 3 modules (Speaking, Listening and Reading).
How to register for the TDVL/PDVL course?
You may register for the course via: –
- Online: cdgtaxi.com.sg or use this link:- http://elearn.cdgtaxi.com.sg/comfortdelgro/CDG_Logon.aspx
- Walk-in: 600 Sin Ming Avenue, level 1, Singapore 575733.
- Or scan this QR Code
When can I register for the TDVL/PDVL course?
• It will take about 30 working days for LTA to process your application, if all the documents are in order.
Upon receiving the LTA Approval either via email/letter, you need to undergo a complete medical check-up and chest x-ray at any local clinic.
What are your operating hours to register for courses?
We operate from Monday to Friday, 8am to 5pm.
What documents must I bring along when enrolling for the TDVL/PDVL course?
You must bring the following items:
1. LTA approval email/letter,
2. Medical & X-ray reports,
3. A copy of your GCE ‘O’ or ‘N’ Level certificate, with pass (at least a D7 grade) in English or a Level 3 pass in English under the Workplace Literacy (WPL) programme for Listening, Reading and Speaking,
4. NRIC
5. Driving Licence
What is the duration for the TDVL / PDVL training course?
• For TDVL, trainee has to attend 2 full days course and sit for the 3 E-test.
• For PDVL, trainee has to attend 1 full day course and sit for the 2 E-test.
Can I register for the TPDVL/PDVL course without the Medical and X-ray report?
No, all TDVL/PDVL applicants are required to undergo a complete medical check-up and chest x-ray before they register for the course.
Can I use my SkillsFuture Credit to pay for TDVL/PDVL/PTCC course?
For TDVL: –
- You can utilize your SkillsFuture Credit to pay your course fee up to $245.25 (Inclusive of GST) and pay the remaining balance, $54.50.
For PDVL: –
- You can utilize your SkillsFuture Credit to pay your course fee up to $136.25 (Inclusive of GST) and pay the remaining balance, $27.25.
For PTCC: –
- You can utilize your SkillsFuture Credit to pay your course fee up to $130.80 (Inclusive of GST) and pay the remaining balance, $27.25.
You may use this link: https://www.myskillsfuture.gov.sg/
Where is the course and e-test conducted?
The TDVL/PDVL course will be conducted at: –
600 Sin Ming Avenue, ComfortDelGro Taxi Training Hub, Singapore 575733.
Where will the E-test be held at? –
The Land Transport Authority (LTA) has appointed Singapore Polytechnic (SP) as a new test centre for the Taxi Driver’s Vocational Licence (TDVL) and Private Hire Car Driver’s Vocational Licence (PDVL) courses.
SP will conduct the E-test service from 15 August 2020 onwards.
Does ComfortDelGro Taxi conduct the TDVL Course?
ComfortDelGro Taxi is one of three appointed training centres that can conduct not only the TDVL Course but also the Private Car Driver’s Vocational Licence (PDVL) Course and the Taxi Refresher Course.
How long do trainees have to wait before receiving their actual vocational licence from LTA?
1. Upon completing the training programme and passing all the prescribed tests, you can request for a Temporary Licence from the Test Centre, which will be valid for 6 months from the date of issue.
2. LTA will send the actual licence via Registered mail to your home address in 6 months
Can I postpone my slot for the TDVL/PDVL/PTCC course date?
If applicants need to postpone their course date, the notification period must be more than 14 working days before commencement of the TDVL course.
No Administrative Fee will be imposed. A new course date will be arranged but the participant must take the course within the next 1 month from the re-scheduled date, failing which, the Course Fee will not be refunded.
● For notification periods that are less than 14 working days before commencement of the TDVL course, an Administrative Fee of: –
For TDVL, an administrative Fee of $50 + 9% GST will be imposed.
For PDVL, an Administrative Fee of $25 + 9% GST will be imposed.
For PTCC, an Administrative Fee of $25 + 9% GST will be imposed.
● For any requests received on/after the date of the course had commenced, the Course Fee will not be refunded.
How much is the TDVL Course?
The TDVL Course fee is $299.75 (Inclusive of GST). More than 80% of the course fee can be offset by your SkillsFuture credits while the remaining can be paid by NETS.
How do I sign up for the TDVL Course with ComfortDelGro Taxi?
You may enrol for the TDVL Course via our online platform here. Alternatively, you can also register at our counter at Level 1 of the CityCab Building located at 600 Sin Ming Avenue, Singapore 575733.
What do I need to sign up for the TDVL Course?
To sign up for the TDVL Course with us, you would need to have an approval letter from the Land Transport Authority (LTA), original copies of your medical and X-ray reports as well as your NRIC and a valid driving licence. To obtain the approval letter, you would have to submit your educational certificates, your NRIC and a valid driving licence to LTA.
How long would it take for me to complete the TDVL Course?
The TDVL Course is conducted over a period of two days. Lessons are conducted in classes from 8.30am to 5.30pm during these two days.
With COVID-19 pandemic now, how is the TDVL Course conducted?
Applicants who have successfully enrolled in our TDVL Course will have to attend the two-day course conducted at Level 4 of our Training Hub at the CityCab Building that is located at 600 Sin Ming Avenue in person. As part of safe management measures, we keep our TDVL Course class size small so that safe distancing can be observed. Applicants will have to don on masks and have their temperatures checked. They will also have to scan the Safe Entry QR Code before entering the building.
Why should I take the TDVL Course with ComfortDelGro Taxi?
ComfortDelGro Taxi has been conducting the TDVL Course since 2017 and our dedicated trainers are fully equipped with the knowledge to train applicants in what they need to know in order to become good at taxi-driving.
How is the TDVL Course conducted differently at ComfortDelGro Taxi than anywhere else?
Our experienced trainers will equip you with the knowledge that you need to pass the test. Some of these trainers, who are cabbies themselves, will share insights so as to better prepare you for the real world of taxi-driving. And the training does not stop even after lessons are over. They will continue to provide you with the support to see you grow in the industry. We currently have a very high passing rate.
What should I do after I have completed the TDVL Course?
You should go for the TDVL test and upon passing it, take up the 12-day rental free driving scheme with ComfortDelGro Taxi. Under this 12-day rental-free driving scheme, you can test out taxi-driving before you embark on making us your choice taxi operator. We currently provide 12 to 24 months rental contract schemes that offer cabbies a substantial amount of monetary incentives. To find out more about these rental schemes, please contact our Recruitment Centre at 6550 8668 or email to [email protected].
Frequently Asked Questions For Refresher Courses
Do I have to attend the Refresher course?
Holders of the valid TDVL/PDVL are required to attend a mandatory refresher course once every 6 years so as to revalidate and update the mandatory vocational skills they are licensed to perform according to the current TDVL and PDVL course.
Please refer to your LTA letter as it will indicate clearly on the number of hours to attend for the Refresher course.
Why do I have to attend a 5 hours Refresher course instead of 3 hours?
- To attend 3-hours mandatory refresher course if the VL holders fall within the service record criteria set by LTA as an Active Taxi Driver.
- To attend 5-hours mandatory refresher course if the VL holders fall within the service record criteria set by LTA as Non-active Taxi Driver and/or with navigational related offences
Where to register for the 3 or 5 hrs Refresher course?
You may register your course via: –
- Online: cdgtaxi.com.sg or use this link:- http://elearn.cdgtaxi.com.sg/comfortdelgro/CDG_Logon.aspx
- Walk-in to 600 Sin Ming Avenue, level 1, Singapore 575733.
- Or scan using this QR Code.
What is the cost fee for 3- and 5-hours Refresher course?
- 3-hours Refresher Course Fee:$43.60*
- 5-hours Refresher Course Fee:$49.05*
- PHC Refresher Course Fee:$43.60*
*Fees are inclusive of GST
*Eligible to pay using SkillsFuture Credit
Can I use the SkillFuture Credit to pay for the Refresher course?
You may utilize your SkillsFuture Credit to pay for your full course fee.
You may use this link: https://www.skillsfuture.sg/
What must I bring along to book a slot for my Refresher course?
You need to bring along: –
- LTA letter
- NRIC
- Driving Licence
Can I cancel or postpone my Refresher course?
TERMS & CONDITIONS
- For cancellations with a notice period of more than 2 weeks in advance before the course commencement date, the course fee will be refunded with a deduction of $10 + 9% GST administration fee.
- For postponement of course, a notice period of at least 2 weeks before the course commencement date must be given. An administrative fee of $10 + 9% GST will be charged for such arrangements made.
- There will be no refund for notice given less than 2 weeks before the course commencement date.
- If you did not attend or complete the scheduled course, the course fee will not be refunded as a vacancy would be considered as taken. You will need to re-register for the course if you would like to attend another class.
How to contact your training centre?
You can: –
- Email us at [email protected]
- Call us at 6550 8681
