3 April 2017 – One fare. No hidden add-ons and no sky-high surge prices. That is now an option for all ComfortDelGro booking customers.
Heeding the call to simplify the fare structure, ComfortDelGro Taxi will introduce a new flat fare option on 10 April 2017 for bookings made through its App. The new option will be made available alongside the traditional metered fare – and commuters will be able to choose the one that best suits them.
The flat fare option takes into account the distance to be travelled and computes a fare based on existing surcharges. Once a flat fare is chosen, there will be no additional surcharges levied – unless the passenger changes the destination point or makes unplanned stops along the way. Travel delays due to traffic jams will not result in a higher fare – unlike the metered fare option.