FAQs

MOBILE BOOKING APPLICATION

If the GPS location detected is wrong, you can tap to change the pick-up location, then manually key in the postal code, building name, block number or street name in the "Pick up from" field to correct it.
If you wish to remove your home or work address, simply go to menu, select "Manage Favourites" and choose either your home or office address to remove it. To remove other favourites, go to menu, select "Manage Favourites", tap on "Other Favourites", uncheck the red heart icon to remove it from your list of favourites.
By default, our system despatches any taxi type unless you have selected your preferred taxi type. To select a specific type such as a normal four-seater, tap “Any Vehicle" when you are at a new taxi booking screen to change to your preferred taxi type.
ComfortRIDE is a new offering through the ComfortDelGro Taxi Booking App, clearly identifiable by the word “new” in a red circle. Passengers who wish to try this service can do so by selecting the option before tapping “Book Now”.
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